Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

George Mackley - Toyota Rav 4
Just bought a Toyota Rav 4 from Global and Junior was more than helpful and the car fettled and made ready very quickly. It is very easy and a pleasure to deal with this friendly and efficient company I recommend them. Thank you
Peter Dewhurst - Mercedes E220 2013
Junior and Ash top ladz nothing to much trouble bend over backwards to help in any way, I have bought nine cars over the years from Global and so far not a single issue, would and have recommended to others no problem, Another smooth and great transaction thanks again ladz
Jerry - Jaguar X-Type 2009
I will be collecting a car for my wife on Sunday and have a 500 mile round trip to travel. Never thought to purchase a car so far away from home before. So excited as the level of customer service so far from Junior has been outstanding. So far Junior has made buying a car so easy and has been happy to answer all my questions in super fast time and reassure me on everything I wanted to know. Nothing has been to much trouble for him so far and I'm sure the car will be just as described after its made ready for collection. Part exchange price was same as some other dealers better than most, everything else has so far surpassed all other dealers I have dealt with to find a car for my wife. Recommend Junior and this company as totally professional and honest company to buy a car from. Big thank you up to this point and I'm sure I will be sending more thank you notes once I have the car.
Trevor Nichol - Lexus IS 220D
Recently bought a Lexus IS220D and can't fault the excellent customer service. The car was out front ready to view/test drive when I arrived and Ash could not have been more helpful. The car was as described and when I questioned the brakes & alloy wheels Ash told me they would sort the brakes & refurbish the wheels. When it came to picking up the car everything was done including new discs and pads. Thank you very much Ash for the excellent service throughout.
Adrian - Mercedes E220 CDi Sport
The customer service very good,very friendly, so happy with the car that i will recommend the dealer to anyone. They help me with all the papers
Jon Hume - Honda CR-V
Recently bought a Toyota Cr-v 2.0ltr Sport. On arriving home I discovered that the central locking did not operate. I contacted Global and they were sorry to have missed this problem. They told me to get it fixed and they would cover the cost. I took the car to Honda and the cost to me was instantly covered by Globalautos. Fantastic after care service with no quible at all. Grear customer care and I will deal with this firm again. Ash and Junior are great ambasadors
Jerry Pound - Porsche Boxster
When you buy a second hand car, it can have issues that are not immediately apparent. This is normal. What makes a good dealer, is the way you are treated and dealt with, should issues arise. I would mark Global Automobiles and Junior as Exceptional. What outstanding service. I bought a Porsche Boxster. Initially the car had a few issues which were difficult to rectify/identify but Junior and his team were tenacious in their efforts to solve the issues to my complete satisfaction and I felt confidence in the team throughout my purchase and subsequent aftercare. I would recommend Junior and his dealership to anybody with out question and would definitely buy from him again. Many thanks
Steve Dawson - BMW 630i Convertible
We recently purchased a vehicle from Global Automobiles and like anyone who is looking at a second hand car, we were skeptical about stepping into the used car market with all the stories we often hear about the Arthur Dailies of this trade !!!! Well let me put your minds at ease,we had the most exceptional service and drove away in a fantastic car, Ash and Junior were so efficient,friendly and professional about their business and got all the paperwork done in the time it took me to drink a cup of coffee which was also up to standard, I will certainly be returning as and when I need to be replacing the GEM they helped me to buy and I'd just like to say,,,Ash,,, I love your aftershave buddy, thankyou both and the team for making a middle aged man feel young again
Jan & Peter - Fiat Doblo
Dear Junior, we would like to thank you very much for the excellent service, professional, polite, helpful and very friendly. We have had the Fiat Doblo now for just over two weeks and all it leaves us to say that it drives and performs very well and we are more than happy with our purchase. We would definitely recommend you without hesitation. Once again many thanks from Jan and Peter.
Kirsty Abson - Kia Sportage
Would just like to thank Ash and the team for my recent smooth purchase of a Kia Sportage. Absolutely in love with my new wheels! Customer service exceptional from start to finish. Ash went above and beyond what I expected. Brilliant service overall and quality car bought. I will definately be recommending this garage to family and friends. Thank you.
Carrie Emmerson - Kia Sorento
Dear Junior and Ashley, we just wanted to say a big thank you for your 5 star customer service and our lovely new car, you went above and beyond with your service and prep of the vehicle. We were initially hesitant to come over to the other side of the Pennines to view a car after reading some of the internet reviews. All I can say is I am glad we made the journey. We now have a fab car and a very positive car buying experience! Please don't stop doing what you do! We would recommend you to anyone. Thanks again. I will certainly be putting positive reviews as far as I can...
Tim Farrell - Toyota Land Cruise
Hi Ashley

I collected the Landcruiser on Friday evening.
Exactly as you described much appreciated.

Many thanks Tim Farrell
Shirley Ann
I have not had the car 24 hours yet - but I love it already. I bought it from Global Automobiles in Blackburn and they gave me lots of information regarding the cars performance, reliability and running costs which was really helpful. Its the first time I have bought a car on my own and they made it so easy.
Ian Belle
Great service from the gent who took us for a drive to the gent who took my cash, arranged tax, 5 days insurance and AA cover.

Thanks
Ian
Ghalib Sheikh - BMW
Excellent service and one of the most reliable Dealers I have dealt with. I bought a BMW from these guys last week. Junior couldn't have done more and even carried out a service to fix a brake problem without charge.
Bri Mettle - BMW
Excellent customer service from the moment we arrived. Happy with the BMW. Will Definitely be back again in the near future.

Thanks
Mr B Mettle
Rob Sharples - Audi A4 Technik
Hi Ashley,

Just a bit of feedback regarding my recent purchase of above, what a good quality car at a good price both inside and out, performance well exceeds my expectations and good service from you to mate, thanks for that Ash.

Well Happy..............
Mr J.B.Jackson
Dear Junior and Ashley.

Thank you for the excellent service and attention I received when buying the Mercedes. Looks great, drives great, super value.

Ashley in particular was both efficient and polite.
I look forward to doing business with you again in the future.

Junior, we spoke about the Mercedes and your knowledge and enthusiasm for them was mesmerising.

Kind Regards
Yours Sincerely

J B Jackson (Brian)
Deena Robinson & Gwyneth Crane - Toyota Rav 4
We were delighted by your attention to detail, the friendly way that you dealt with us and the efficiency of getting insurance and taxing the car.

We particularly like the way that both Ashley and Junior spoke to their staff, they were polite to them and spoke to them as though they were all part of the same team. Too many times we hear the company management speaking to their staff as though they were second class citizens, this neither gives a good impression to the customer or persuades the staff to do their best. When they asked a member of staff to do something they both said please and also thanked them when the job had been done.

We enjoyed buying our new car, the showroom was packed with shiny, well-looked after cars and this gave us confidence to buy from you.

If we ever buy another car we shall look at your garage first and we shall recommend you to everyone.

Thank you again.
Deena Robinson and Gwyneth Crane
Rod Price - Jaguar XK8
Hi Junior,

Just like to place the following testimonial re purchase of Jaguar XK8.

Purchased over 40 vehicles in my lifetime, the experience from ALL at Global Automobiles was the best ever in purchasing our Jaguar XK8.

If you want complete satisfaction with complete honesty and sincerity trust in Global.

Rod Price
Yinka - Mercedes A Class
Thanks Ashley, nice dealing with you and the Boss.
Enjoying my A Class now.
Will definately come again.
Nice garage.

Warren
Junior / Ashley, me (Warren) & Pauline cannot thank you enough for making our car purchase from you such a pleasurable experience. Really friendly, nothing to much trouble and the quality of the car for the money - exceptional!
What a great touch the £20 fuel voucher is, normally when picking up a new car you can only just make the petrol station.
Two very happy and satisfied customers who would recommend Global Auto's without hesitation. A pleasure doing business with you both.
Suzuki Grand Vitara TD
Hi Junior,

Can't thank you enough for the service you have given us. It is far and well above what we have experienced before elsewhere.

Thank you
John King - Mercedes A160
Hi,
Just a quick note to thank Ashley and the team for all their hard work, dedication and professionalism during my recent purchase. The cars are all well presented, mainly high end motors and provide excellent value for money. I would not hesitate to recommend Global Automobiles to anyone thinking of upgrading their existing vehicle.

Thank you
John King (vehicle purchased Mercedes A160)
Super Motor!!!!
Andy Gaudion - Mercedes C350
Hi Junior and Ashley,

Just a quick update to say how pleased I am with the Mercedes C350 I bought from you last Sunday.

The deal from first phone call through to test driving and purchasing was smooth and efficient.

The car was exactly as described and a bit of a bargain in my opinion!

I am one of those people who are quick to moan when things do not go well, so it's only fair that when I get great service I should also say so to.

Thank you Junior, I am a very happy customer indeed!
Mr Russell - Range Rover Sport
Just a few words of thanks, delighted with the car which was beautifully presented, very professional, friendly and courteous service from Junior and his team.
Tony Barrie - Mercedes E Class
Hi everyone at Global Auto's.

Just wanted to write and give any customers thinking of buying from you some feedback for your company.

Folks, I have to say these guys are amazing. I recently purchased an MB E Class. It's AWESOME!!! A beautiful car at a very competative price.

They went the extra mile and transferred (and fitted) my private plates to my new car then even delivered the car to my business premises in Rochdale.

It makes a great change to have a car dealer that provides this kind of customer care.

If your thinking of buying a used car from them they come highly recommended.

Well done everyone at Global Auto's. My wife is after a new car soon so you can expect to see me again in the near future.

Best regards
Tony Barrie
Karen Oakley - Saab 9000
Hi Ashley,

Just wanted to say a Big Thank You to you and your team on the way you prepared the Saab 9000 and did exactly what you said you would. The car ran beautifully on the way home (280 miles), never missed a beat. I am very happy with it and it is a credit to it's previous owner.

I will have no hesitation from buying from you again and will recommend you to my colleagues at Bentley Motors Ltd, Crewe (where I worked until Jan 12) and also Rolls-Royce Motor Cars Ltd, Chichester where I work as a Product Quality Manager on Phantom. The Saab is not quite the same class of vehicle but it is a lot different in value!

Best Wishes and Happy Trading
Karen Oakley
Michael McCurley - Mercedes E320
Hello,

I bought a Mercedes Diesel E320 last September. Great car driving well and looking good. I was very well treated by Ashley and yourself and said so at the time. I was checking your website to replace my wife's car and saw the glowing tributes from other satisfied customers. I agree, great website and great service. I like the northern decency and would not hesitate to travel from Belfast again when the time comes to change.

Michael